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Den Bosch   15 SEPTEMBER (NL)
Rotterdam   16 SEPTEMBER (NL)
Utrecht          17 SEPTEMBER (EN)

AI for Business

Let's control the AI shift
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Hands on event

From AI exploration to AI implementation

The pressure to create value with AI is everywhere. The gap between organisations running AI experiments and organisations running AI that delivers is widening — and it's not a technology gap. It's an execution gap. 

This event is about closing that gap: what the frontrunners are doing differently, where AI is already creating measurable impact, and how to build an AI roadmap that moves from experiment to result.

Via 5 shifts in AI and 20-minute powertalks, we set you up for a hands-on afternoon. Ready for what's next.

  1. SHIFT 01

    AI strategy & direction
    AI vision, roadmaps, business case development, maturity assessment

  2. SHIFT 02

    AI for business growth
    Chatbots, copilots, conversational AI, personalised customer experiences

  3. SHIFT 03

    AI for user experience
    Brands design, personalisation and optimized digital experiences

  4. SHIFT 04

    AI for operations & customer service
    AI-augmented workflows, process automation, intelligent operations

  5. SHIFT 05

    AI architecture & foundations
    MLOps, AI platforms, model deployment, data pipelines for AI

Programme

  • 12.45 – 13.30
    Welcome & registration
  • 13.30 – 13.40
    Opening
  • 13.40 – 14.00

    Orchestrating AI based on value

    From hype to measurable AI outcomes.
    Uilke Duinstra - Strategy Director (iO)
  • 14.00 – 14.20

    59% behavioural change through AI

    How Enexis combined LLMs, electricity grid data and weather APIs to achieve measurable impact.
    Mark Hermans – Marketing Strategist (iO)
  • 14.20 – 14.40

    Interfaces that think

    From static touchpoints to an intelligent customer experience.
    Jeroen van der Meer - Strategy Consultant (iO)
  • 14.40 – 15.10
    Break
  • 15.10 – 15.30

    From AI tools to an agentic workforce

    How SBB automates 144,000 calls a year using AI.
    Younes van Ruth – Technology Director (iO) & Aukje Wielens – UX Strategist (iO)
  • 15.30 – 15.50

    The foundation for everything

    How to build an AI infrastructure that is scalable, compliant and under control.
    Carsten de la Fonteijne – AI Adoption Lead (iO)
  • 15.50 – 16.00
    Wrap-up & key takeaways
  • 16.00 – ..
    Network drinks

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bonzai
Discover now

iO launches Bonzai

iO Bonzai is an AI and automation platform developed by iO as an infrastructure layer on top of existing business systems. 

"Many organisations today find themselves in a paradox: everyone is using AI, but no one truly has a grip on it,” says Pieter Janssens, CEO at iO. “With Bonzai, we’re making AI manageable, scalable and secure.”

Discover iO Bonzai